{"id":7188,"date":"2024-11-18T01:07:12","date_gmt":"2024-11-18T10:37:12","guid":{"rendered":"https:\/\/vaperooau.com\/faq\/"},"modified":"2025-12-24T03:50:15","modified_gmt":"2025-12-24T03:50:15","slug":"faq","status":"publish","type":"page","link":"https:\/\/vaperooau.com\/en_au\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"7188\" class=\"elementor elementor-7188\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-39dd6be e-flex e-con-boxed e-con e-parent\" data-id=\"39dd6be\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d25db2a elementor-widget elementor-widget-wd_text_block\" data-id=\"d25db2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<div class=\"auto-hide-last-sibling-br paragraph-u1TS5p paragraph-element br-paragraph-space\"><h4>How old do I need to be to purchase a vape?<\/h4><p>In all states personal vapourizers cannot be sold to persons under the age of 18.<\/p><p><strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Delivery Time<\/span><\/span><\/span><\/span><\/strong><br class=\"container-PzX343 wrapper-NZ1vL1 undefined\" \/>Our team will process and dispatch your order within 1 business day of receiving payment and we will issue you a tracking number.<\/p><\/div><div class=\"auto-hide-last-sibling-br paragraph-u1TS5p paragraph-element br-paragraph-space\"><strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Shipping Charges for Online Store Orders<\/span><\/span><\/span><\/span><\/strong><br class=\"container-PzX343 wrapper-NZ1vL1 undefined\" \/><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"> Express Postage \u2013 $13 for all states. <\/span><\/span><\/span><\/span><strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Please Note:<\/span><\/span><\/span><\/span><\/strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"> It is the customer's responsibility to ensure that the address information provided is accurate, including city, state, and zip code, to prevent any errors or further shipping delays.<\/span><\/span><\/span><\/span><strong><br \/><\/strong><\/div><div class=\"auto-hide-last-sibling-br paragraph-u1TS5p paragraph-element br-paragraph-space\"><strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">What happens after I place an order?<\/span><\/span><\/span><\/span><\/strong><\/div><ul class=\"auto-hide-last-sibling-br\"><li><strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Order Confirmation<\/span><\/span><\/span><\/span><\/strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"> : Once your order has been successfully received, you will receive an order confirmation email.<\/span><\/span><\/span><\/span><\/li><li><strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Customer Service<\/span><\/span><\/span><\/span><\/strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"> : If you notice any errors in your order confirmation or would like to leave us a message, please contact our customer service immediately at support@cloudvapeclub.com<\/span><\/span><\/span><\/span><\/li><\/ul><p><strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Where can I view my purchase receipt?<\/span><\/span><\/span><\/span><\/strong><br \/><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"> You can find your order information in the app or on your web account:<\/span><\/span><\/span><\/span><\/p><p><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Go to Shopping <\/span><\/span><\/span><\/span><br \/><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Select \"Purchase\" to view your payment information.<\/span><\/span><\/span><\/span><\/p><p><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">We will also send you an email with billing details when the store ships. If you can't find <\/span><\/span><\/span><\/span><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">the email from Cloudvapeclub in your inbox, please check your spam folder.<\/span><\/span><\/span><\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>How old do I need to be to purchase a vape? In all states personal vapourizers cannot be sold to<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"page_category":[],"class_list":["post-7188","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vaperooau.com\/en_au\/wp-json\/wp\/v2\/pages\/7188","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vaperooau.com\/en_au\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vaperooau.com\/en_au\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vaperooau.com\/en_au\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vaperooau.com\/en_au\/wp-json\/wp\/v2\/comments?post=7188"}],"version-history":[{"count":0,"href":"https:\/\/vaperooau.com\/en_au\/wp-json\/wp\/v2\/pages\/7188\/revisions"}],"wp:attachment":[{"href":"https:\/\/vaperooau.com\/en_au\/wp-json\/wp\/v2\/media?parent=7188"}],"wp:term":[{"taxonomy":"page_category","embeddable":true,"href":"https:\/\/vaperooau.com\/en_au\/wp-json\/wp\/v2\/page_category?post=7188"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}